Get to know “Universal Design Partners”: Friday Featured Local Business

This week’s featured local business is Universal Design Partners.

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sarah-scott

About: Universal Design Partners is run by Scott and Sarah Pruett; both of whom are health care professionals who specialize in Universal design and accessibility. Their passion is helping businesses design things that are functional for the greatest amount of people.

So, Sarah, give us some background on your company. What do you do and why do it?

We both have a background in physical rehabilitation and made a decision to apply our skills in the community instead of in a clinical setting. I’m an occupational therapist and Scott is a therapeutic recreation specialist. Back in 1999 Scott was in a skiing accident, broke his neck, bruised his spinal cord, and has been using a wheelchair ever since. It wasn’t really one of those things he planned for and life changed quickly. Lesson learned: life isn’t predictable. I know we’re not alone in realizing that.

We’ve each worked with people whose lives have been turned upside down by some sort of physical issue, whether age, injury, or illness – speaking very generally here – that has affected ways they interact with nearly everything in their homes and communities, and we see tremendous opportunity to help make life easier for them.

We’ve chosen two things to focus on:

  1. Encouraging widespread use of universal design, which is about the design of things that are highly accessible and highly usable for the greatest amount of people, regardless if a health condition exists or not.
  2. Consulting with businesses and organizations to help make the things they offer more accessible and usable. Not only does this increase value of what they offer, but if enough businesses and organizations get on board with the idea of universal design, it will ultimately will make communities more “welcoming” and easier to access for people who live in them, again regardless if health-related needs exist or not.

There are places that people want to go and things people want to do on a regular basis that are more difficult than needed, simply because of the design. When things are designed well, whether a place, product, or program, all sorts of stuff in life becomes easier and less stressful. Who doesn’t want that?

Do you have an ideal client? If so, what do they look like?

Yup. We ideally want to work with businesses or organizations who are designing, building, or creating new things. This can include everything from residential homebuilding, commercial construction, product development, leisure service, and all sorts of things in-between. We want to work with clients that value the intellectual capital that we can provide as healthcare professionals to increase the functionality of their products and/or services.

What is your favorite success story in the past few years?

We love to travel; two years ago we were able to move to a small mountain town in Colorado for 4 months as Scott was finishing his graduate degree in Parks and Recreation Management. We rooted ourselves in Crested Butte while Scott worked at The Adaptive Sports Center – an outdoor adventure organization that specializes in providing opportunity for people with disabilities to participate in outdoor adventure sports. These sports, activities, or programs offer tremendous therapeutic value through increased physical skills, confidence, and other context-specific benefits. It was a wonderful change of pace and gave us the time to challenge ourselves both physically and vocationally. We also worked with local lodging providers to increase accessibility for participants of the center, and we saw firsthand that all that’s necessary to catalyze big results in people’s lives is a little problem-solving. It was rewarding personally and professionally as we saw positive changes as the result of our efforts.

What do you like to do for fun in Harrisonburg? Favorite Restaurant? Favorite place to spend a Saturday afternoon?

Well, Strite’s Donuts isn’t really a restaurant, but we live downtown and they conveniently park their donut truck within easy walking distance on Tuesdays and Thursdays; we love their hot and fresh awesomeness. Union Station and Dave’s are also downtown favorites. We enjoy getting away from the quick pace of everyday life and getting outdoors, whether taking a walk around the neighborhood or taking our Subaru or Jeep up into the mountains for a little off-road adventure. If we stay in for something low-key, it often includes Netflix, coffee, and maybe a dark craft beer. We’ve also developed some close friendships through our church community, and regular evenings with them provide entertainment and some borderline unhealthy amounts of laughter. I play volleyball once a week too.

What is on your (iPod, radio, phone) while you work?

It depends. Sometimes we need to work in silence, but usually Pandora is streaming something in the background. I typically work best with music from film scores or other classical music without words so I won’t get distracted by the lyrics and start singing. However, when doing mindless data entry you’ll probably hear either oldies, folk, contemporary bluegrass, or acappella music of all kinds coming from my computer. Scott’s music preferences are a little different from mine, but again dependent on what he’s doing. It’s typical to hear everything from acoustic folk/bluegrass/americana to bass-heavy uptempo stuff.

What is your favorite book?

I’m not a big reader these days, but I read Real Simple Magazine often. Scott’s a nerd and reads mostly non-fiction. His recent recommendations for business-related stuff are “The Personal MBA” by Josh Kauffman, “Made to Stick: Why Some Ideas Survive and Others Die” by Chip & Dan Heath, and the book of Proverbs from the Bible.

What is your favorite app for your phone?

Haha, other than Facebook and Pinterest? When out-of-town I use “Around Me” to locate places to eat or get gas. I’m definitely known to play several games of “Ticket To Ride” on long car trips. Scott’s are Any.Do, Buffer, Catch, and Flipboard.

Where is your favorite place to vacation?

I like the mountains and the beach. My favorite trip was a Caribbean cruise (our honeymoon). Scott doesn’t have a favorite, but he’d likely gravitate to the mountains for something quiet. Or, on the total flip side, he’d suggest a road trip to a big city for a bit of culture change and entertainment.

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The Backbone of the Construction Industry

The Backbone of the Construction Industry

The Backbone of the Construction Industry

I was struck the other day at a Central Virginia CSI meeting when our current President, Tracie Skipper, clearly at the end of her rope, needed help. For every task she listed, there was a member ready to step in to give their time, efforts, and talents. For every need, she found a willing person to step in to work towards the goal with no pay. Her spirits were lifted, her mood shifted, and it was clear that she found energy from the willingness of others to lift her up and give. It was clear that CVCSI is the backbone of the construction industry in Charlottesville.

Construction Specifications Institute

“Volunteers do not necessarily have the time; they just have the heart.” Elizabeth Andrew

While I have been involved in many organizations over the years, I have never seen one so close to the edge, bounce back so quickly only by the simple request for support. In an industry that has seen some of the worst economic conditions since the great depression, this organization is thriving. While the membership has slipped this organization is rebounding. There is new energy, new ideas, there is hope that the future is bright for those in the organization and for the industry as a whole.

“It’s easy to make a buck. It’s a lot tougher to make a difference.” ~ Tom Brokaw

It is interesting that this organization, Central Virginia Chapter of the Construction Specifications Institute is not about any one person. The goals are not about building business, although I have seen that happen. The motivation is not for personal benefit, although those involved will tell you there is some gained. This organization, the members that serve, the effort that is given, is directly to benefit all the members of the construction industry, to provide education, connections, and best practices. This organization is focused on creating a greater good for all those in the industry, not just those at the meetings. This organization, working together, brings the latest knowledge, trends, and ideas to the table for all members to equally discuss, learn, and broaden their base. This organization strengthens the construction industry as a whole and the CSI members doing the work deserve our gratitude.

No one is more cherished in this world than someone who lightens the burden of another.  Thank you.  ~Author Unknown

I am in awe of the work that is done by Tracie Skipper of Pella Windows to benefit everyone in our industry. She could be at home simply relaxing, but instead, she is working towards helping all of us have better opportunities. I am struck by the energy and passion that Duncan Macfarlane, Laura Fiori, Sarah Heid, Meghan Johnston, and David Groff have in their work with CVCSI, with no desire for personal gain, simply doing it to make our industry stronger. I am blown away by the years of service that Mitch Miller, Raymond Gaines, Sal Verrastro, Ron Keeney, Henry Zirkle, Mike Davis, Gilman Hu, Dennis Hall (west and east coast), Margaret Chewning, Joy Davis, Josh Spiler, Kathy Proctor, Brent Williams, and Charlie Beauduy have given to CSI in their respective geographic areas, giving up weekends, week nights, and family time to help this industry grow and prosper through the sharing of knowledge. I am inspired by the emerging leaders, Kris Benton, Nida DeBusk, Brok Howard, Blake Wagner, Robert Huserik, Leslie Schlesinger, and Sarah Caldwell that have shown this organization will carry forward and grow in this recovering economy and continue to be the one organization that brings all members of the construction industry to the same table as equals to discuss best practices, lessons learned, and mistakes to avoid.

 

The Backbone of the Construction Industry

Leaders Growing Leaders

Clay Nelson gave a presentation on Leaders Growing Leaders at Construct 2009 CSI Show in Indianapolis. His position is you have to train your employees to do what you do. This give you the ability to stay on the cutting edge and continue to be the visionary.

Construction Specifications Institute

So this concept, of growing leaders to advance your vision, grows the diversity and depth of your business. If you constantly answer questions and tell people what to do, you will have no time to do visioning. Clay says as a leader your job is to know what you don’t know. So if you set your goal to be right all the time then you have stopped learning.

Hence you should look for things you don’t know and focus on learning those things. Let your employees do all the things you already know. If they can’t, then you have not done your job of giving them the power. This is the only way to be one of the leaders growing leaders. Your staff will do what you let them do through your actions. If you always give them the answer, or if you tell them they are wrong when they bring you an answer, then you have given them no power to learn and grow themselves. Therefore, as a leader you have to stop telling and start asking questions.

Write down all the things you do for two weeks. As a result this will give you a job description of what you do now. What on the list can you have someone else do? Figure this out and you can start doing things you don’t already know how to do and you can grow.

A leader is only as great as the weakest part of his team. Don’t worry about making mistakes, mistakes = growth. Set an example, be what you want other to be. This will give you the leaders that you need in your firm.

This was a great seminar with a tremendous speaker.