It is so important for a small business to have clients write online reviews. It is our best marketing strategy. If someone you trust recommends a company, you are probably going to use that company. Here is what our clients are saying:
Charles Hendricks gave a most enlightening and very thorough presentation which we attended on Aging in Place. It was sponsored by the Valley Program for Aging and was held at the Harrisonburg office of Home Instead. Judging from the line of folks wishing to speak with him further, following the presentation, attendees found him to be extremely knowledgeable and approachable! There is apparently a great need for services and information related to adapting a home for age and disabilities.
We followed up the presentation with a call to Charles’ office at The Gaines Group in order to schedule a home consult. Charles was able to visit within just a few days and arrived on time and was most professional. He offered advice ranging from simple free rearranging transformations to more costly and extensive projects. We felt no pressure to choose one over another as his sincere intent was to meet our needs. Charles was able to offer alternatives contrary to what my husband thought he needed, while still making him feel heard and valued. That was a vital and intuitive tactic on Charles’ part!
Charles linked us up with other home maintenance professionals whom he trusted, and they were quick to provide the service, stating that they wanted to follow through because they had the utmost respect for Charles. He offered other ideas for service providers, as well, and followed up with information on contacts that he made on our behalf.
He was a veritable wealth of information and an all-around great guy! We are most grateful!
Sincerely,
Marta and Rich
